Responsible Gaming

Our Commitment to Responsible Gaming

At robthomas.co.nz, we believe online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gambling carries risks and should never be viewed as an investment or income source.

We are committed to promoting safe and responsible gaming practices. If you choose to gamble, please do so within your means and always maintain control.

Age Verification

Online pokies and casino games in New Zealand are restricted to players aged 18 years and older. If you are under 18, you must not participate in online gambling.

By accessing our website and any affiliated casinos, you confirm that:

  • You are at least 18 years of age
  • You are not prohibited by law from gambling in your jurisdiction
  • You understand the risks associated with online gambling

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

  • Chasing losses: Attempting to recover gambling losses by gambling more
  • Hiding gambling activity: Being secretive about the time or money spent gambling
  • Loss of control: Gambling longer or with more money than intended
  • Neglecting responsibilities: Missing work, school, or family commitments due to gambling
  • Financial strain: Borrowing money, using credit cards, or depleting savings to gamble
  • Relationship problems: Conflicts with family, friends, or partners about gambling
  • Mood changes: Using gambling to escape negative emotions or stress
  • Failed attempts to stop: Repeatedly trying to reduce or quit but unable to do so
  • Tolerance: Needing to gamble with increasing amounts to get the same enjoyment
  • Preoccupation: Constantly thinking about gambling or planning the next session

If you recognize any of these signs in yourself or someone else, help is available.

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer tools to help you maintain control:

  • Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe
  • Loss Limits: Restrict the maximum amount you can lose during a session or period
  • Reality Checks: Receive reminders during play to check how long you've been gambling
  • Time Limits: Set automatic session time limits to prevent prolonged play
  • Self-Exclusion: Voluntarily exclude yourself from an online casino for a set period
  • Account Cooling Off: Temporarily suspend your account to take a break from gambling

Always use these tools proactively and don't hesitate to contact casino customer support if you need assistance enabling them.

Support Organizations in New Zealand & Beyond

If you or someone you know is struggling with problem gambling, professional help is available:

New Zealand

  • Problem Gambling Foundation (NZ)
    Phone: 0800 664 262 (free and confidential)
    Website: www.pgf.nz
    Available 24/7 for counselling and support
  • Gambling Helpline (NZ)
    Phone: 0800 352 352
    Free, confidential support service

International Support Services

Take Action Today

If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out — support services exist specifically to help you.

Contact one of the organizations listed above or speak with a trusted friend, family member, or healthcare professional. Recovery is possible, and help is always available.

Remember: Gambling should be fun and entertaining. If it's causing you distress or financial hardship, it's time to get support.

Last updated: 2026. This information is provided for educational purposes. robthomas.co.nz encourages all players to gamble responsibly and within their means.